I can't see my WiFi network in the list

Is your WiFi network not listed when you click on "Select Network"?

There are two options:

1. If you can see other networks, but not yours, the only thing you have to do is go back one step and select "connect" one more time. This will make Slide search again for WiFi networks in its surroundings. Please double check if your phone is in fact connected to the WiFi Access Point of Slide. Some phones have the tendency to disconnect from the Slide WiFi Access Point, because it has no internet connection. You can disable this in the settings of your phone or sometimes you get a warning asking if you want to keep the current connection.

2. If however you see no WiFi networks at all, but there should be (your phone sees different networks), the best thing to do is to factory reset Slide. To do so please do the following: unplug the power cord of Slide, then replug it again. The light at the bottom of Slide will (start to) blink. 

The reset button is placed in an opening on the bottom of Slide, opposite the opening with the light. Use something like a paperclip to push and hold the reset button for at least 10 seconds. Slide will return to factory settings and the light will start pulsating (going on and off slowly). The hard reset is now complete.

Please restart the installation flow in the app from the beginning where you have to put in your device code. You can find the device code on the 'Welcome Sheet' and on top of Slide.

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